This post marks the inaugural installment of our new “Troolr’s Profiles in Excellence” series. Every week or so we will be interviewing a Troolr service professional so that we can learn a little more about what they do, who they are, and how they make our site all the more remarkable.

Today, we are focusing on Collin Ferguson: a private investigator from the Seattle-Tacoma area in Washington State.

The term “Private Investigator” is fittingly vague. The industry is characterized by mystery and intrigue, so it is only natural that most of us have a muddled understanding of what private investigation actually is. It is not unreasonable to say the majority general population does not have the best grasp on what, exactly, PI’s really do for a living. Luckily for us, Collin can offer some clarity.


A private investigator is someone who can advocate for an individual or business that feels like it’s being treated unfairly or being taken advantage of. There really are too many services to name, but most PI’s specialize in one area; insurance fraud, legal services, infidelity, hostile terminations for businesses are a few of the common niches.”


As you can tell from that quote, the breadth of a PI’s potential responsibilities is wide and eclectic. When we asked Collin what kind of work he is involved with, we came to find out that he’s essentially a specialist working to being a jack of all trades.


“I specialize in video surveillance and insurance fraud. However, lately, I have been taking on a lot of domestic cases, such as infidelity, family court, custody battles. I am really trying to develop a diverse understanding of the entire field before I settle into any particular niche.”


He also helped the good people at here Troolr out with a subtle, good-natured plug for our service.


“Advertising on these sites helps with [developing a diverse understanding of the field], otherwise I would probably just market to insurance companies.”


Thank you, Collin. We appreciate it, and you should know we have your back going forward.

But I digress, the true nature of private investigation is tough to pin down, so most people don’t really understand both the capabilities and limitations of your average PI. Considering just how confusing the profession can be to the rest of us, Collin wanted to clear up some common misconceptions about what he and his fellow investigators can and cannot do. He also wanted to share a little advice for those of us tied up in legal troubles.


“Most people don’t know that investigators really do not have the ability to legally obtain any personal information that you cannot obtain yourself (tax/phone/bank records). One unfortunate reality is that more people don’t know that hiring a PI can save you so much money on lawyer fees. A lot of the work that lawyers do are actually done by their paralegals or secretaries. A good PI should do a much better job of that pretrial work and can testify to the validity of any evidence that comes from their investigation.”


You hear that, readers? Next time you’re getting into the mix with lawyers, consider finding yourself a good PI. It could save you a whole lot of money. Also, saying you “have a private investigator on the case” sounds way cooler than saying you “hired a lawyer.”

So how did Collin crack the trade? Well, in truth, it kind of fell into his lap.


“My mom was helping me rent a room out for my house. The person who is now my boss, Lloyd Rash, responded to our craigslist ad. The rest is history.”


Collin happened upon the job by chance, nailed the gig when he had to and makes an honest living off of it to this day. Some things are just meant to be.

I asked him what his most interesting case was, and his answer was a lot more wholesome than I would have expected.


“They are all interesting in their own way. I will say that my favorite cases are ones in which I can help good people with noble causes. If I have serious questions about whether or not my client has innocent intentions, I do not take the case.”


Finally, I asked him what his advice would be for an aspiring PI.


“I will quote something I heard that stuck with me, ‘never take a case just for the money.’”


Collin Ferguson: a good man providing a good service on a good site. We are happy to have him.

Check out his profile at